Refund Policy

Do you offer refunds or returns on these wigs?


Please contact us for any return/refund related questions at

Please know, once you order you will NOT be able to return the wig & you will NOT be able to receive a refund. Please be mindful of the wig/style you are ordering. We are not responsible for a customer not liking a style once it is received. Additionally, most of the wigs have lace. Lace is DELICATE and the lace CAN RIP if the wigs is not the right size for your head. Be mindful of this when wearing or putting on the wigs. We apologize in advance for any inconvenience this may cause. 

If you receive the wrong item or a mistake in your order is CONFIRMED, this will be handled immediately & appropriately. 

Keep in mind these wigs are heat resistant high premium SYNTHETIC fiber. These wigs will tangle. There will be no refund issued or return accepted due to this.  

Discount Codes : Discount codes are offered at random. Discount codes are a thank you to our customers. If the discount code is not applied at checkout we will NOT cancel an order in order to allow the code to be used. 

Once orders are submitted, no we will NOT CANCEL unless it is initiated on our end. 

Please Note : If you feel you have a larger size head please read the details of the wig to see what head size it may potentially fit. Again, lace is delicate & can potentially rip if you stretch or try to force the wig to fit. If there is no head size noted, please email us at to ask specific questions about size. We cannot guarantee a fit of any wig. We will NOT refund or exchange and cannot do so even if the wig does not fit!