Thank you for your review and your picture. Being that I provided a video with this style, you or any one else ordering can see the wig that is being sent. I am sorry if your wife did not like the wig on herself or you did not like it on her. This style is cut a certain way that may not be flattering to all faces or heads. I apologize for that but that is the risk when ordering hair online. Additionally I did not receive a phone call or notification from my customer service team that you wanted discuss your dissatisfaction so I had no way to resolve or rectify the issue. This was not a bait and switch but I apologize that you feel it was. Thank you again for your review & shopping.
-Brittani Faythe(Human Hair For What Owner)